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Official sources for COVID-19 health information



  • British Islamic Medical Association's COVID-19:  Answering the Myths debunks more than 30 myths.
  • Avialable in Punjabi, Urdu and Bengali as well as English, the National Institute for Health Research's YouTube video Tie Your Camel Up explores the influence that family members have on people's views. 
  • Mayor of London and other celebrities explain why we should all take the vaccine in a YouTube video.
  • National Institute for Health Research explains in a lively YouTube animation how vaccines are developed to the highest standards, even over a short period of time.
  • The Department for Digital, Culture, Media and Sport's COVID-19 Comms Pack contains a wealth of information on answering queries about vaccination.
  • Vaccination videos from the NHS, in 14 community languages, with more to follow.

Underlying health conditions

  • The following charities have issued advice for people living with a variety of conditions:

Asthma UKBritish Heart FoundationBritish Lung FoundationDiabetes UK   National Eczema Society, Macmillan Cancer Support, Cystic Fibrosis Trust 

Social distancing

Mental health

Telephone & Online Services

  • The council's Wellbeing Check-in and Chat Service for Westminster residents who are self isolating can be reached by calling 020 7641 1222 (8am to 10pm, seven days a week) or email Westminster Connects.
  • Future Learn's free online course (developed by the London School of Hygiene and Tropical Medicine) is for personal use only and covers the virus in depth. 
  • One You Westminster's healthy lifestyle services are now available online, including a free virtual gym The Other Room.
  • Workers' Educational Service has a full range of free online courses on everything from digital photography to improving your cv

Nutrition & shopping


  • Westminster City Council's helpline for those at a higher risk of severe illness if they contract coronavirus is 020 7641 1222.
  • Government advice on getting support for an extremely vulnerable person.
  • Mencap's pictorial guide explains coronavirus for those living with a learning disability. Could also be used with people who have limited English language skills.
  • Westminster City Council's useful flyer reminds groups and organisations dealing with vulnerable adult groups what to do and where to seek help during the COVID-19 outbreak. 
  • COVID-19 changes to the London Taxicard scheme for those with disabilities.
  • Westminster City Council and the Royal Borough of Kensington & Chelsea have put together a useful dementia resource pack containing details of all helplines, services and third sector organisations.