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Official sources for COVID-19 health information


Vulnerable people

  • Westminster City Council's helpline for those at a higher risk of severe illness if they contract coronavirus is 020 7641 1222.
  • Government advice on getting support for an extremely vulnerable person.
  • Mencap's pictorial guide explains coronavirus for those living with a learning disability. Could also be used with people who have limited English language skills.
  • Westminster City Council's useful flyer reminds groups and organisations dealing with vulnerable adult groups what to do and where to seek help during the COVID-19 outbreak. 
  • COVID-19 changes to the London Taxicard scheme for those with disabilities.
  • Westminster City Council and the Royal Borough of Kensington & Chelsea have put together a useful dementia resource pack containing details of all helplines, services and third sector organisations.

Underlying health conditions

  • The following charities have issued advice for people living with a variety of conditions:

Asthma UKBritish Heart FoundationBritish Lung FoundationDiabetes UK   National Eczema Society, Macmillan Cancer Support, Cystic Fibrosis Trust 

Social distancing

Mental health

Telephone & Online Services

  • The council's Wellbeing Check-in and Chat Service for Westminster residents who are self isolating can be reached by calling 020 7641 1222 (8am to 10pm, seven days a week) or email Westminster Connects.
  • Future Learn's free online course (developed by the London School of Hygiene and Tropical Medicine) is for personal use only and covers the virus in depth. 
  • One You Westminster's healthy lifestyle services are now available online, including a free virtual gym The Other Room.
  • Workers' Educational Service has a full range of free online courses on everything from digital photography to improving your cv

Nutrition & shopping