One Westminster understands that privacy and the security of your personal information is extremely important. Because of that, this policy sets out what we do with your information and what we do to keep it secure. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you.
The reason that One Westminster will process information about your organisation is because there is a legitimate interest for us to do so to help us achieve our mission of strengthening the local voluntary and community sector.
Whenever we process information about your organisation under the ‘legitimate interest' lawful basis we make sure that we take into account your rights and interests and will not process information if this puts your rights at risk.
Some examples of where we will process information about your organisation is for data analytics, conducting research to better understand the needs of your organisation so we can lobby decision makers, for improving our services and for our legal purposes (for example, dealing with complaints and claims), or for complying with guidance from the Charity Commission.
We may collect personal information about you when you contact us regarding any aspect our work including training, networks, meetings, one-to-one support and projects. We will ensure that we only collect enough information in order to ensure we provide the appropriate service.
Information that you provide to us relevant to the service you are accessing. This may include your name, organisation’s name, organisation’s address, website, social media account, telephone number, email address, bank account details, the services you provide, to whom and where and any feedback you give to us, including by phone, email, post, or when you communicate with us via social media.
Information about the services that we provide to you (including for example, the things we have provided to you, when and where, what you paid, the way you use our services, and so on).
Information about the people that use your services as part of a contract that we manage on behalf of your organisation and we are required to provide data to the funder.
When reviewing a grant request application offered through one of our schemes we will take into account other information about you such as your charity details, financial position to help us reach a decision and, if your application is successful information such as bank details, to enable us to make payment
Your contact details and details of the emails and other electronic communications you receive from us, including regular e-bulletins from One Westminster, from our corporate arm Time & Talents, or any of our other projects. If you do not wish to provide personal information please let us know. In some cases we may not be able to process your request and we will tell you this at the time.
Personal information which you supply to us may be used in a number of ways, for example:
For statistical analysis which will enable us to:
We will keep your personal information only as long as we need to and will destroy it securely after a set period of time.
We take security measures to protect your information including:
One Westminster shares information with trusted partners and suppliers who commission us to work for them or when partners/suppliers deliver services on our behalf. When commissioned to deliver a service we will make sure that personal information is stored and shared securely and will delete information when no longer required.
When partners deliver services on our behalf we will ensure the processing of personal information is always carried out under our instruction. When we enter into contracts with service providers we will require them to comply with Data Protection Laws and ensure that they have appropriate controls in place to secure personal information.
We will not disclose your personal information to any organisation or person outside One Westminster without your consent except:
You have the right to ask for a copy of the information that we hold about you, and to ask us to make corrections. If you would like to do this, contact our CEO – Jackie Rosenberg
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We keep our privacy notice under regular review and we place any updates on this web page. This privacy notice was last updated on 17 May 2018.
For further information on how your information is used, how we maintain the security of your information, your rights to access information we hold on you, or details on how long we hold your information, please contact us at [email protected] or write to us at 37 Chapel Street, London NW1 5DP.
If you have a complaint regarding how we process your personal information, please contact the Chief Executive Officer on 020 7723 1216. Alternatively, you can contact the Information Commissioner's Office (ICO) 0303 123 1113.